FAQ

We provide reliable, stress-free commercial and residential moving services, including consulting, employee relocation management, packing/unpacking, and long/short-term storage.

Our expert team ensures a smooth transition by offering consultation services, managing employee relocation programs, and providing the workforce required for an efficient move to Raleigh.

Yes, our broad international network allows us to facilitate employee relocations to Raleigh from any global location.

Our stellar employee relocation service customizes documents, tax considerations, and moving expenses to ensure a hassle-free move, helping businesses retain their top talent during relocation.

You can obtain a free quote by calling 919-500-2013 or filling out the contact form on our website.

Our dedicated, licensed, trained, professional, and friendly staff ensures a seamless employee relocation process. They offer flexible and experienced solutions and are multilingual to address any concerns.

Crabtree Family Moving and Storage helps businesses keep their top talent during relocation, providing stress-free services. Call us at 919-500-2013 for a quote and let us take away the stress for you and your employees.

We work Monday to Friday until the job is done, and Saturday is also available as a great day to move.

You can visit us at 3216 Spottswood Street, Unit #115, Raleigh, NC 27615, or call us at 919-500-2013. You can also request a quote through our website.

We hold licenses including NCUC #C-2533, USDOT #2507399, and MC #887279, ensuring compliance with industry standards.

Moving services are pre-planned and depending on the time of the year, some companies will book out 4-8 weeks in advance. For residential moves, it is best to reach out at least 30-60 days prior to your desired move date. For commercial moves we recommend reaching out 3-6 months in advance.

There are a number of different variables that influence the price of your move. Contrary to popular belief, you are not charged per mile or per pound on local (intrastate) moves (although they are key contributing factors). The core of pricing when moving locally is conducted hourly. For local moves we offer non-binding rates, binding and not to exceed rates, and binding and guaranteed rates. For long distance moves we offer binding and guaranteed rates.

Yes! Packing services are customizable to fit each and every customer’s specific needs. We sell boxes, packing paper, shrink wrap, tape, tv boxes, wardrobe boxes, and even rent recyclable moving totes. You can purchase boxes from us and pack them yourself or you can contract our team to pack every item in your home.

Unpacking services are indeed available at your request. These services are pre-planned and must be scheduled when booking your move. All items are unpacked, placed onto an open surface such as a counter or tabletop, and all packaging materials will be removed and recycled.

White-Glove, or Turn-Key moving services, is our most common package. It includes packing all household contents, moving all household contents to your new location, unpacking all household contents, and the removal of all materials. At your request, we will also handle all contract services. Ask about our “White-Glove” options during your free in-home estimate!

All furniture is wrapped and packaged in-home prior to loading. This means that each item will be covered in a furniture pad, the pad is taped on to secure it tightly, and then it is shrink wrapped to make sure that it is fully sealed.

Yes! All items are wrapped, packaged, and sealed in-home, prior to removal. Small loose items, soft materials, linens, and clothing can all be left inside structurally sound furniture. We do however recommend emptying items that could cause harm to the furniture item or our staff (firearms, weights, chemicals, etc.). We also recommend emptying out antiques or press-wood items that may not be structurally sound or stable.

• Plants
• Animals
• Chemicals
• Liquids
• Gasoline
• Firearms & Ammunition
• Explosives or Fireworks
• Propane, Oxygen, or Nitrogen Tanks (empty or filled)
• Exterior Firewood
• Soiled or insect-infested items
• Valuables including cash, jewelry, watches, handbags
• Important Documents such as deeds, wills, trusts, bonds, etc.
• Family Heirlooms
• Prosthetics
• Urns

We take all precautionary measures to make sure that we not only protect your furniture, but also your home. On move day, we provide a combination of doorjamb protectors, neoprene floor-runners, hand-rail covers, door covers, and furniture pads to ensure that your home is left in the condition that we found it in.

We have a climate-controlled storage facility located in North Raleigh. Like most moving companies, we use what is known as a “storage-vault” to store contents for short and long-term periods of time. Storage vaults are 7’x5’x7’ and generally hold about 1000lbs or a standard room of furniture. We bring our storage containers to your home, load directly into these containers and then forklift and stack them in our secured facility. When your contents are ready for delivery, they are forklifted back onto our trucks and delivered directly to your new home and unloaded by our professional moving crews.

Storage vaults are forklifted, stacked, and sealed in our facility. If you will need frequent access to your household contents, we recommend renting a self-storage facility. This way you will have your own keys to the facility/units so can come and go as you please.

We are licensed to conduct both intrastate and interstate moves. Intrastate moves are conducted locally in the state of North Carolina, which is regulated by the North Carolina Utilities Commission. Interstate moves, or moves across state lines, is regulated by the Federal Motor Carrier Safety Administration.

Yes! Whether you have 1 office or 150 offices, we can help! Our AMSA Certified office and industrial consultants are here to help streamline your office relocation from the original point of contact, so that you keep your focus on running your business. Our staff is ready to handle services that range from comprehensive pre-move planning to post-move decommission and removal, and everything in between!